DECOVEE – Frequently Asked Questions (FAQ)
We offer free standard shipping across Pakistan on all orders above ₨999. For orders below ₨999, a flat delivery fee of ₨200 applies. All orders are shipped with tracking and typically delivered within 3 to 5 working days.
We accept the following secure payment options:
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Cash on Delivery (COD)
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Bank Transfer / Direct Deposit
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Credit & Debit Cards (Visa / MasterCard)
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Easypaisa & JazzCash (mobile wallets)
All transactions are encrypted and completely secure.
Standard delivery takes 3 to 5 working days across Pakistan. Orders are processed and dispatched within 24 to 48 hoursafter confirmation. Delivery times may vary slightly for remote locations or during high-demand periods.
Yes — your shopping experience is 100% secure. We use SSL encryption and trusted payment gateways. Your personal data is never stored or shared and is used solely to fulfill your orders.
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You receive an order confirmation via SMS/email.
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We process and pack your order within 24–48 hours.
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Once shipped, a tracking link is sent to you.
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Your order arrives in 3–5 business days.
You’ll stay updated at every step.
Yes. A digital invoice is automatically emailed after your order is placed. A printed invoice may also be included in your package. If needed, contact us for a duplicate.
Need more help? Contact our support team — we’re here to assist!
